Question 1

What do you do with contact details made via the website?

Accepted Answer

I store email addresses and phone numbers confidentially for the purpose of contact throughout your time in therapy with me. Notes are kept electronically under a password protected file. Once therapy is discontinued, your details will be deleted digitally. I keep paper records for a period of 5 years in a locked file which is a requirement of my insurance. Once this period has passed, all paper data will be destroyed. All notes taken are minimal and for supervision purposes.

Question 2

How and why are you collecting data?

Accepted Answer

I collect data for the purpose of the therapy and for communication purposes.

Question 3

What if I do not wish for my information to be kept?

Accepted Answer

If you choose for your information not to be stored this will impact your eligibility for treatment, as Kent House Counselling requires your contact information in order to carry out our work together.

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